If you would like to delete your Layers: Daily Word Connections account and all associated data, you can do so directly within the app or by contacting us.
How to Delete Your Account in the App
- Open the Layers app on your device.
- Navigate to your Profile by tapping your profile icon.
- Tap Account & Settings.
- Tap Delete Account.
- Confirm the deletion when prompted.
What Data Is Deleted
When you delete your account, the following data is permanently deleted:
- Your account profile information (display name, email, avatar)
- Game progress, statistics, and streak history
- Friends list and social connections
- Preferences and settings
What Data May Be Retained
Certain data may be retained for a limited period after account deletion:
- Purchase and transaction records — retained as required by applicable tax and financial regulations (typically up to 7 years).
- Anonymized or aggregated analytics data — data that has been de-identified and cannot be linked back to you may be retained for product improvement purposes.
- Legal compliance data — any data we are legally required to retain under applicable laws.
Request Deletion via Email
If you are unable to access the app, you can request account deletion by emailing us at support@hiddenlayerlabs.com. Please include the email address associated with your account. We will process your request within 30 days.
Questions
If you have any questions about account deletion, please contact us at support@hiddenlayerlabs.com.